Chase - You Should Be Ashamed of Yourself
I was out of town recently and wound up overlooking a $10.00(Thats Right……Ten Dollar) minimum payment on a card that I seldom use, but had a small lingering balance.
When I opened my statement, I noticed that I had been charged a $15.00 late charge on that $10.00 payment which was, at the time, about 10 days overdue. As Chase executives continue to reel in massive personal incomes, plenty of common folks, most of which are much less capable of absorbing this level of financial floggings like this, continue to be exploited by these thieves.
Speaking to the customer service agents at Chase is more maddening than the act itself. They continue to point to their “right” to charge 150% late fees because it is in the cardmember agreement, reciting perfectly the scripts prepared for them by their morally and ethically void superiors.
Next time you all read about JP Morgan Chase’s earnings skyrocketing, and how they are fueling the resurgence of the economy as a result, keep in mind that it is on the backs of hard working Americans who are being robbed blind.
I can’t help but dwell on 2 things which the customer service agent said to me….
1. When I pointed out that I was a long term bank customer, with both personal and business acoounts with Chase, the agent responded by telling me that “We are not the Bank, We Are The Credit Card Company”. I guess that is how they rationalize doing the unspeakable to Chase banking customers….pretending that they are 2 different entities…Sorry CHASE; we’re not that stupid; we realize it’s all CHASE, and we will probably put less money in your bank now that we have been mistreated by your credit card people.
2. I was told that I was lucky because the “rate table” actually allowed them to charge me a late fee as high as $29.00(290%), but they only charged $15.00.
So I thought it would only be appropriate, on behalf of all of us who were treated to 150% finance charges in lieu of 290% finance charges………
Thank you Jamie Dimon, and enjoy that year end multimillion dollar pay package that main street America is breaking their back for.
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